Privacy Policy

Last updated: October 7, 2026

This Privacy Policy explains how NexaFlow Technologies ("NexaFlow", "we", "us") collects, uses, and shares information when you visit getnexaflow.io, chat with our website assistant, or submit one of our forms.

1. Information we collect

Information you give us through forms. When you book a call, request our playbook, or sign up for blog updates, we collect what you enter — for example your name, email address, company name, the service you're interested in, and any message you write.

Information you give us through the chatbot. Our website assistant ("ARIA") may ask for your name, email address, phone number, and what you're interested in. We also keep the messages you type into the chat.

Information collected automatically. Like most websites, we use Google Analytics to understand how visitors use the site. This may collect your IP address, browser and device type, pages visited, and approximate location, using cookies or similar technologies.

Please don't share sensitive personal information (such as health, medical, or financial details) through our website chat or forms.

2. How we use your information

• To reply to your questions and schedule calls you request
• To send you the resources you asked for (such as our playbook) and, where you signed up, occasional updates
• To follow up about our services — you can opt out at any time
• To understand how our website is used and improve it
• To keep our website secure and comply with legal obligations

We do not sell your personal information.

3. Third-party AI providers and other services

We use third-party service providers to run our website and services. Depending on what you use, your information may be processed by:

• AI model providers (for example OpenAI, Anthropic, or Groq), which may process the text of chat messages and form content to generate responses or summaries
• Hosting and database providers (our website is hosted by Hostinger), which store form and chat submissions
• Analytics providers (Google Analytics)
• Email and scheduling tools we use to contact you

These providers process information on our behalf and under their own privacy terms. Some may be located outside your state or country.

4. How long we keep information

We keep contact and chat information for as long as needed to respond to you and for our legitimate business purposes, and then delete it. You can ask us to delete it sooner (see below).

5. Your choices and rights

You can ask us to access, correct, or delete the personal information we hold about you, and you can unsubscribe from our emails at any time using the link in the email or by contacting us. Depending on where you live (for example California), you may have additional rights under local law.

To request deletion or make any other privacy request, email hamid@getnexaflow.io. We'll respond within a reasonable time.

6. Security

We take reasonable steps to protect your information, but no website or online service is completely secure.

7. Children

Our website and services are intended for businesses and are not directed to children under 13. We do not knowingly collect information from children.

8. Changes to this policy

We may update this policy from time to time. The "Last updated" date at the top shows when it last changed.

9. Contact

NexaFlow Technologies
Karachi, Pakistan
Email: hamid@getnexaflow.io